Justin has a heart for sales and helping companies to grow. He believes in fostering a work environment where people are valued and placed in positions where they will be successful. Justin is passionate about utilizing the unique, inherent strengths of businesses and individuals to foster growth. With over 20 years of professional experience, he has dedicated much time to Software, Information Technology, Environmental, and Services based industries where he has served in a variety of capacities including technical roles, operations, sales, and Sr. management. He’s analytical and thorough by nature and enjoys learning new disciplines.

Justin spends his time managing the operations, systems, and growth plans of Plex Inc. and also provides business counseling services to clients. Outside of the office, Justin most enjoys spending time with his beautiful wife and 3 children. He also enjoys motorcycling, grooming his beard, and cheering for sports teams that rarely win (Go Leafs Go!).

Mark is focused on helping companies and the people who run them to reach their best. For over 25 years, he has been helping businesses make clear and continuous improvements at a pace that clients desire. Go-To-Market models that are globally orientated, repeatable, sustainable are a personal passion of his. Over the years Mark has served in roles such as VP of Global Sales and Marketing, Director of Business Development, Senior Partner Manager, Senior Consultant, and Psychotherapist. Mark’s approach to identifying areas of opportunity is not market-dependent; he’s worked within various industries such as aerospace, sheet metal, heavy equipment manufacturing, software, retail, assembly production, automotive, skid-based technologies, and even not-for-profits and socially-minded business ventures.

These days, he splits his time between the management of Plex Inc. Solutions and managing/consulting enterprise-level go-to-market projects for globally distributed companies. In his personal life, Mark has been married to an incredible woman for over 20 years, is a proud dad, a craft beer drinker, bird watcher (hey look, a bird!), and an outdoor enthusiast.

Hard work, integrity, efficiency, and helping others have always been strong passions for Susanne. Although she started her career as a Software Quality Assurance Analyst with over 10+ years of experience in the Waterloo region, her role has evolved over time and she now wears many hats at Plex Inc. Solutions. Susanne manages the daily financial and administrative needs of the office, provides IT support to the staff, and implements new processes to increase efficiency and clarity. Susanne embodies the proverb “Whoever walks honestly walks securely”.

As a wife of a creative and ambitious entrepreneur and a mother of 3 busy children, Susanne can be found shuttling her children to various events with her camera in hand. She enjoys watching her children’s sporting events (she is often the loudest one there), chatting with friends, trying new things, and eating great food (preferably made by someone else and in large quantities).

Jan is an innovative leader who tackles and resolves sensitive and complex business issues with a focus on both the public and private sectors. Jan excels at building collaborative working environments where ideas and issues can be openly discussed. His dynamic sales and marketing strategies create sound solutions for clients. As a strategic thinker, Jan brings order and process to key client initiatives. With previous experience in international, cross-cultural business settings he brings valuable insight to Plex Inc..

Outside of Plex Inc., Jan is an avid sailor and during the warm summer months can be found on Conestoga Lake perfecting his sailing techniques. During the cold months, Jan can be found in the dense woods cross country skiing whenever he can. Overall, Jan is a pretty active guy! Jan has language skills in French, Dutch, and Mandarin Chinese.

Monique’s sales experience in the printing industry helped her to perfect a consistent selling process. She can be best described as being true to her word, Monique consistently places the best interests of the company and the customer first, creating harmonious relationships. This has led to an increase in trust, opportunity, account expansion, and client retention throughout her career. Monique’s joy of working with various clients, plus leading a team of business development representatives plays well to her strengths at Plex Inc. as the Customer Success Manager.

When Monique is not in the office making sales look easy she spends time at home with her doting husband, 2 wonderful sons, and her Shih Tzu guard dog named Cookie. If you can’t find Monique at home, you will be sure to find her on a long hike listening to scary podcasts, increasing her fitness level, and on occasion getting out on the courts to play some tennis.

Samantha’s work experience can be summed up in two words, Marketing & Customer Service. As an experienced marketer in the B2B world, Samantha has incorporated her Customer Service skills to help perfect messaging techniques in the Business-to-Business environment. With a “Customer First” mindset and years of experience in Marketing, she is a great fit with Plex Inc. and our customers. Samantha is gifted with intuition, attention to detail, and the ability to take charge when starting new projects. You know that when Samantha is on the case, things are going to get done and get done well.

When she’s not at her desk working on customer messaging or marketing projects, you can find Samantha caring for her vast collection of house plants and having in-depth conversations with her dog and cats. Samantha loves spending quality time with her family or working on creative home projects.

Heather has over 15 years of experience developing and implementing long-term strategic development plans for Canadian and International clients in the publishing, academia, and non-profit sectors. Heather finds practical solutions to complex problems, with a commitment to creativity and innovation. With a passion for building longstanding relationships, Heather enjoys being able to make a difference in the organizations of her clients. Prior to joining Plex Inc., Heather held positions as Sales and Marketing Manager, Project and Operations Manager, and Publication Director.

When not at work, Heather enjoys spending time with her husband and running around with (or after) their daughter. As a self-proclaimed foodie, you will find Heather entertaining and cooking elaborate meals on weekends with her family and friends while enjoying a great glass of wine.